Support

We answer
every message.

Two of us read everything that comes in. The other one builds the app. Either way, you’re writing to a person, not a help-desk bot.

FAQ

The questions we get most often.

Getting started

How do I invite my partner? +

After you sign up, you’ll see a six-digit invite code in your settings. Share it with your partner, by text, AirDrop, or whispered across the kitchen table. They enter the code when they sign up, and you’re paired in seconds.

What if my partner already has Amorno? +

If they have an account but haven’t paired yet, they enter your invite code in Settings, Invite Partner. You don’t need to make a new account.

Can I use Amorno without a partner? +

Amorno is designed for two. You can create an account and start filling memories solo during your Welcome Period, but most features unlock fully once you pair.

Account and billing

How do I change my email address? +

Settings, Account, Change Email. Enter the new address, confirm via the link we send, and you’re done.

How do I cancel my subscription? +

Subscriptions are managed by your app store. On iOS: Settings, Apple ID, Subscriptions. On Android: Play Store, Subscriptions. You keep access until the end of the period you’ve paid for.

Can my partner pay for both of us? +

Yes. Either partner can upgrade, the other gets premium instantly. One subscription covers the couple.

Privacy and data

Is my data private? +

Yes. Only you and your partner can ever see what you put into Amorno. We never sell, share, advertise against, or train AI on your content. Read the full Privacy Policy.

What happens to my data if we break up? +

Either partner can leave the couple space without affecting the other. Your personal account stays. Shared content remains in the couple space unless one of you chooses to delete it. You can also export everything before you leave.

How do I delete my account? +

Settings, Account, Delete account. We hold your data for 30 days as a grace period, then permanently erase it.

Still stuck? Write to us.

No script. No ticket number. Just a reply from someone on the team.